​Frequently Asked Questions

FAQ About the fire at BLUEY’S 

When did the fire occur?

• The fire occurred on Saturday morning October 15th at 1.15, nobody was present at our venue at that time.
• The local fire department was contacted by a resident and present at the scene quickly, where they scaled it up to a large fire and evacuated the upstairs apartments.
• The fire was extinguished at 3.20 after which the upstairs apartments were checked for safety and residents where allowed to return.

Did anyone get injured?

• Thankfully nobody got injured, although one person was checked by ambulance personnel for smoke inhalation on site.
• Although nobody got injured, we do sympathise with our upstairs neighbours who endured a night of fright and insecurity.

What was the source of the fire?

• We know that the fire started in our storage/prep kitchen and dishwashing area.
• The source is currently still under investigation by the local fire department and the involved insurance companies.
• As soon as we know more we will update.

What parts of the cafe are damaged?

• Unfortunately our whole cafe suffered damage due to either direct flames, heat, soot, smoke or water.
• Our insurance has declared the cafe a total loss.

Are you insured?

• We are covered for damaged goods and inventory but not for ‘company damage’ such as loss of income, cover for running costs etc.
• We are currently filing damage claims in cooperation with other involved parties. For now we are unsure as to the extent of our cover.

What will happen now?

• We are currently waiting until all involved parties have visited the venue and assessed the damage in order to file reports.
• The location will then be released and a plan will be made for a cleaning operation, a professional company will be tasked with this.
• First, all the structural aspects of the building will be fully restored, after which we are responsible for the interior of the building.
• In the mean time we are setting up a salvage operation of our own, to try and save some of our furniture and goods. More information to follow.

(When) Will you reopen?

• We will do everything we can to reopen BLUEY’S as soon as we can.
• Initial estimates predict that it will take between 4-6 months to clean, rebuild and refurbish our cafe and reopen for the public, but we hope to do this as soon as possible.
  
  

How can I help?

• You can help us financially by donating to our GoFundMe campaign. All funds raised will go towards running costs and the recovery operation.
• You can volunteer your time & skills by subscribing to our Task Force.
• You can spread the word by following, sharing and liking our messages on socials.

How do I keep informed?

• You can subscribe to our newsletter and follow us on Instagram and Facebook
• You can attend the fundraiser events which we are currently organising, keep an eye on our socials!